inCase is an innovative way to communicate with clients. With our customer services mobile app we provide the technology, expertise and efficiencies for Lawyers to provide the very best in customer service.
Make your clients feel valued and informed throughout
Clients can access inCase anywhere and at anytime. That busy client can reply to your enquiries at the first chance they get, even if they have just finished a night shift! Using inCase means that your firm are providing a service that suits your clients and your client satisfaction rates will never be better!
Faster and higher levels of communication
How quick can you complete cases if you are not reliant on the post. inCase provides the ability to send letters, messages and documents to your clients instantly.
Let your clients feel informed about the process
What is the main reason clients phone their lawyer? – They want to know what is going on. Let them understand the process from day one and inCase will manage their expectations throughout. Additionally, inCase will send ‘push notifications’ to your clients.
Keep your client updated 24/7 without doing anything!
Our seamless integration with your CMS means your client is updated automatically and your lawyers don’t have to do anything!